VR user workshops

Rethinking user workshops - from listening to implementing and doing

The content of many user workshops is strong. There are well-founded presentations, practical examples and valuable insights. The problem often arises afterwards: Back in your own company, the new impulses come up against existing structures, busy schedules and operational constraints. This shortens the half-life of the newly acquired knowledge faster than we would like - demonstrably less than a week.

It's not because of the topic. Nor is it the relevance. It's the way it is communicated.

Especially in times of industrial AI, data rooms and digital transformation, it is no longer enough to simply look at and understand content. It must be experienced, thought through and transferred to your own reality. 

This is exactly where our user workshop comes in.

A central component is the cross-reality room. Using VR goggles - which also allow a view of the real environment - participants enter a three-dimensional learning world. Content can be experienced spatially, connections become visible and mechanisms become tangible. Interactive tasks and haptic exercises not only convey what has been learned, but also allow it to be applied directly. This form of learning activates exactly what we know from sustainable learning experiences: Those who experience something themselves anchor it much more deeply.

The second crucial building block is the individual translation into your own practice. With very real, physical methods such as Lego Serious Play the participants model their specific company situation. Processes, dependencies, interfaces - everything is made visible. The new knowledge, for example about data rooms, is not discussed in abstract terms, but is built up directly and integrated using examples. This results in surprisingly fast, tailor-made solutions, variants and further developments that fit the respective organization exactly.

The feedback speaks for itself: The Half-life of the knowledge imparted is not just a few days, but over four weeks. And in many cases, implementation has already begun by then.

That is the difference between a workshop that informs - and a workshop that empowers.

Our aim is clear: users should not just take part. They should return with clarity, motivation and concrete next steps. And that is exactly what we are designing this format for.

This is what it looks like in the workshop.

In the context of data spaces and Industrial AI, „erleben“ (to experience) refers to the ability of an AI system to interact with, learn from, and adapt to real-world industrial processes and data. It implies a dynamic and continuous engagement rather than a static or purely theoretical understanding. Here's a breakdown of what it means: * **Real-time Interaction and Learning:** The AI doesn't just process historical data; it actively "experiences" the ongoing operations. This means it receives live data streams from sensors, machines, and systems within the data space. * **Adaptation and Improvement:** Through this continuous experience, the AI learns the nuances, variations, and anomalies of the industrial environment. It can then adapt its models, predictions, and recommendations to improve performance, identify early warning signs, and optimize processes in real-time. * **Understanding Context:** "Experiencing" allows the AI to grasp the context in which data is generated. It understands how different operational parameters affect outcomes, a crucial component for effective Industrial AI. * **Feedback Loop:** It creates a strong feedback loop. The AI's actions or insights derived from its "experience" influence the industrial process, and the subsequent results become new data for the AI to "experience" and learn from. * **Developing Intuition (Analogous to Human Experience):** While not true intuition, the AI develops a sophisticated understanding of how systems behave, akin to how a human operator develops experience over time. It can start to anticipate problems or suggest optimal settings based on patterns it has "experienced." * **Role in Data Spaces:** In data spaces, "erleben" signifies the AI's ability to securely access and integrate data from various sources, forming a comprehensive picture of the industrial ecosystem. It "experiences" the interconnectedness of different operational units. * **Beyond Simulation:** It's about going beyond simulated environments or offline analysis. The AI is actively "living" and learning within the operational reality of the factory or industrial plant. In essence, when we talk about an AI "experiencing" in data spaces and Industrial AI, we mean its capacity for **embodied, continuous, and adaptive learning within the dynamic environment of industrial operations.**

The following examples show typical situations – presented in the cross-reality space (XR).

On the one hand, XR enables haptic experience – and on the other hand, it awakens the understanding of why exactly the difference arises in and with data spaces.

Understand machines – don't just describe them!

Participants interact directly with a virtual machine.
Through interaction, the necessary information on the individual components is opened up in a targeted way:

Information at the machine

Which specific overhangs are installed?
How are they powered?
What performance data is available?

The data is not gathered from anywhere, but rather via the respective data room structured and uniform represented – based on the logic of the administration shell.

What previously had to be painstakingly gathered from various sources (you know the endless phone calls, right?!) is now immediately available and understandable.

Data becomes tangible and applicable with pinpoint accuracy!

In another scene, it becomes clear which machine data are actually relevant:

Temperature, length, weight, dimensions – everything can be directly changed and experienced.

Instead of abstract values, XR creates an experience and a feeling for it, how data affects real-world systems.

Colette explains machine details

Choosing the right component for the machine – no detours!

A particularly practical scenario:

Machine informationTwo presses are available.
Which one is suitable for the specific application?

In the workshop and in XR, exactly the data that is relevant for this decision becomes visible:

Performance, size, applications.

What in reality has often required multiple votes and follow-up questions so far, now happens in data rooms in the shortest possible time – data-driven and transparent.

Identify vulnerabilities before they become a problem!

Existing systems can also be analyzed.

electrical cabinetIn a control cabinet, it becomes visible which components no longer meet new requirements. These are marked directly and can be specifically identified.

The effect: Participants immediately recognize, where adjustments are necessary – and why.

Understanding Compatibility – Before Integration!

Mapping of data in supply chainsAnother scenario shows changed delivery flows between stations.

Immediately it becomes visible:

Which machines and data fit together?
Where do fractures occur?

Compatibility is visually represented - clear, unambiguous, and without room for interpretation.

Here's where the real added value of data rooms becomes apparent:
Connections become visible before problems arise.

Why that makes a difference

These examples show what it's all about:

Knowledge doesn't remain abstract.
It will be tangible, verifiable, and directly applicable.

And that's exactly why it doesn't just remain with understanding – but leads to implementation.

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